Terms of Use

WriterCosmos Terms and Condition

By utilizing our website and/or the services that we offer, you are supposing that you agree to be bound by the following terms and conditions:

1. If you do not accept any of these terms and conditions, you are not permitted to use this website or any of our services in any way.

2. If you are under the age of consent in your jurisdiction, you are not permitted to access or utilize WriterCosmos or our services in any way.

3. You acknowledge and agree that in order to use any of our services or goods, whether through this Website or in any other capacity, you must be of legal age in the jurisdiction in which you reside.

4. By placing an order and/or making a payment, you acknowledge that you have carefully read and are familiar with these terms and conditions. You acknowledge that you have read, understood, and agreed to be legally bound by these terms and conditions and that they make up the entirety of the agreement between you and WriterCosmos.com.

Terms Are Defined

The term "website" refers to all of the online content that can be found on the web pages of Writercosmos.com.
The terms "customer," "you," and "yours" refer to you and/or any other person who places a purchase with WriterCosmos.com on your behalf.
Any reference to "Company," "We," or "Our" should be understood to mean to WriterCosmos.com, which is a legal entity that has been merged in accordance with the laws of the State.
After a customer purchases with WriterCosmos.com, all of the products and services made available to that customer are referred to collectively as the "Product or Services."
The term "Order" refers to the request made by a consumer to acquire services or products from WriterCosmos.com via the phone or through email. A down payment, which can be given via check, credit card, cash receipt, wire transfer, or any other method, is required in order to confirm an order.

Our Ghostwriting Writing Assistance Policy

By submitting the money and/or placing the order, you have confirmed that you are acquiring the item only for your own use. All of the Products were penned by our in-house writers, and those writers have assigned all of their rights and ownership to the Company. There are no refunds on any purchases, and neither an express nor an implied warranty comes with any of the products. It is solely your duty to go over these Terms and Conditions prior to placing any order with WriterCosmos or making any payment to the company.

What We Offer in Refund Policy

Please make sure you properly read and understand our refund policy in order to have a complete understanding of the rights and limits that the WriterCosmos Policy offers. We do not give refunds unless there is an unusual case, and even then, only under certain criteria, which are stated below:

Change Requirement/ Performa

A full refund may be issued to the customer at any time prior to the point at which one of our writers or editors begins working on the customer's project.
If, after placing your order, you have a change of heart and decide not to continue working on your project with us for any reason, you have one hour from the time you placed your order until you can submit a request for a refund. A processing fee of fifteen percent will be charged from the total amount in every other scenario.

Incomplete Delivery Orders

Customers are only eligible for a refund after the work has been delivered if they have tried all of the available choices outlined in the following paragraphs.

If it does not directly correspond with the project's specifications (as requested and documented by the client).

We are dedicated to offering complete and total satisfaction to each and every one of our customers, and we provide unrestricted changes to ensure that the delivery meets all expectations. We will assign, re-assign, and rewrite your project to guarantee that you are completely happy with our services. We consider "on-time delivery," but if we fail to deliver the requested service on time for any reason, your refund will be processed after at least three attempts to contact us. Your refund will be processed after it is established through documentary evidence that WriterCosmos caused the late delivery.

You have the option of storing FREE Pages for use at a later time; nevertheless, these saved pages will retain their value and can be accessed at any time. In the event that we are still unable to meet your requirements, we will work with you to negotiate a compensation based on a percentage that has been determined in advance.

Refund Clause

Cases where refund will not be issued

In case of late delivery due to some minor technical errors, such as grammatical, typing, word count, missing references etc., refunds will be
processed with mutual agreement and the company will only settle with partial refund or discounts reserved for future purchases.
The company will not be responsible for any delay from the client's end.
No refund will be issued on the basis of low of writing.

After signing the initial Service Agreement, the client cannot claim a refund or monetary compensation if no services have been availed by the client. However, a partial reimbursement of the amount paid may be provided, subject to mutual agreement between the client and Writer Cosmos.

If the client signs up for a service with a specific deadline for e.g., a two-week deadline, but does not provide the required details/manuscript/documents required to process the provision of the service within the committed time frame, the service agreement will be void, and the client will not be entitled to any refund or monetary compensation. However, a partial reimbursement of the amount paid may be provided in the event the client requests a refund via email or otherwise explicit communication to the company, subject to mutual agreement between the client and Writer Cosmos.

Upon signing the End of Service Agreement, the client shall not be eligible for a full refund or monetary claim. However, a partial reimbursement of the amount paid may be provided in the event the client requests a refund via email or otherwise explicit communication to the company while providing a clear reason for the claim and an intent to get the refund processed to the client’s account subject to a mutual agreement between the client and Writer Cosmos. Failure to make such clear communication will result in no refund.

Clause of Use

If a project has been abandoned in terms of approvals or specifications, based on the lack of any written communication between the client and the account manager for a period of at least 45 days then the project will be deemed as closed. Fees will be charged to Reactivate the project.

Closed Project

“Closed Project” is a project that has been either delivered in full or wasn’t claimed for a period of at least 45 days and Writer Cosmos cannot be held liable after the stated time duration.

PUBLISHING SERVICES, ACCOUNT ACCESS, AND PAYMENT DISPUTES

Publishing Account Access and Client Responsibilities

For publishing services, the Client acknowledges that Writer Cosmos requires access to applicable publishing platforms, including but not limited to Amazon KDP, IngramSpark, Barnes & Noble Press, and other distribution services as necessary. Writer Cosmos generally publishes books through accounts owned and controlled by the Client to ensure that the Client retains direct ownership, control, and access to royalties associated with their work.

The Client is solely responsible for creating, maintaining, verifying, and providing the necessary account credentials, permissions, tax information, banking information, identity verification, and other documentation required by third-party publishing platforms. The Client acknowledges that publication cannot be completed without the required cooperation and account access. Writer Cosmos shall not be responsible for any delay, suspension, rejection, or inability to publish a book resulting from the Client's failure to provide required account access, information, approvals, verifications, or documentation. Any delay or inability to publish caused by the Client's failure to satisfy these requirements shall not constitute a breach of contract by Writer Cosmos and shall not be grounds for a refund, chargeback, cancellation, or payment dispute.

Publishing Account Assistance

If the Client requires assistance creating, configuring, or managing a publishing account, the Client may request support from their assigned advisor, project manager, or authorized representative of Writer Cosmos. Writer Cosmos may assist the Client in establishing and configuring publishing accounts; however, such accounts shall remain the property of the Client and shall be maintained using the Client's information whenever possible.

The Client agrees to provide all information, documentation, approvals, and verifications required by the applicable publishing platform. Any delay resulting from the Client's failure to provide required information, complete verification requirements, or cooperate with the account setup process shall not be the responsibility of Writer Cosmos and shall not constitute grounds for a refund, chargeback, cancellation, or payment dispute.

Alternative Publishing Arrangement

Writer Cosmos generally publishes books through accounts owned and controlled by the Client. However, if the Client is unable or unwilling to establish a publishing account, the Client may authorize Writer Cosmos in writing to publish the work through an account owned or managed by Writer Cosmos or its authorized publishing partners.

By providing such written authorization, the Client acknowledges and agrees that Writer Cosmos may act solely as a publishing facilitator for the purpose of distributing the Client's work. The Client shall retain ownership of their manuscript, copyright, and intellectual property rights, subject to any separate written agreement between the parties.

Any royalties, earnings, or proceeds attributable to the Client's work and received by Writer Cosmos shall be remitted to the Client. Writer Cosmos shall not claim ownership of the Client's royalties except as otherwise agreed in writing by the Client.

The Client acknowledges that publication through a Writer Cosmos-managed account is provided solely as an accommodation and requires the Client's prior written approval. The Client further agrees that publication delays resulting from missing information, approvals, account verification requirements, platform restrictions, or third-party platform decisions shall not constitute grounds for a refund, chargeback, cancellation, or dispute of services already rendered.

Third-Party Platform Disclaimer

The Client acknowledges that all publishing platforms, including but not limited to Amazon KDP, IngramSpark, Barnes & Noble Press, Google Books, Apple Books, and similar services, operate independently from Writer Cosmos. Writer Cosmos does not own, control, or manage such platforms and cannot guarantee acceptance, approval, distribution, ranking, sales performance, account approval, or continued availability of any publication on such platforms. Writer Cosmos shall not be liable for any action, decision, suspension, rejection, removal, delay, policy enforcement, account restriction, or account termination imposed by any third-party publishing platform.